Legal & General

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Consulting as the Lead UX with Wunderman UK, I ran stakeholder workshops to understand the requirements and complex business logic driving user processes to generate quotes for home insurance. Prototyping in Axure 8 I designed and built interactive flows for user testing and iteration over three Agile sprints. &nbsp…(Read More)

General Assembly

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As two time Lead Instructor on GA’s highly rated UXDi course, I led more than 30 amazingly diverse students through the basics, essentials and up-to-date must haves for the professional UX Designer. From mind maps and rapid sketching through to info architecture, journeys, scenarios to prototyping and testing in Sketch, Omnigraffle, Marvel…(Read More)

Virgin Media

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With media and device convergence, the ISP marketplace is more complex than ever. Virgin Media needed to increase 4P online conversions by 2.5% by Q4 2015. One of 3 Senior UX Architects on board, I identified strategic opportunities, redesigned key journeys and prototyped a new vision of the overall user experience…(Read More)

Forevermark

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As Lead UX Consultant within the M&C Saatchi Digital team, I helped win the pitch, and architect an outstanding luxury user experience. Having licensed diamond retail exclusively to LVMH, De Beers launched Forevermark as a luxury B2B diamond brand with a B2C face. Q4 2013, the brand needed a global facelift.The site…(Read More)

NHS Choices

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Filling an urgent vacancy as Lead UX at a time of political focus on the NHS, I rebuilt the UX team, managed UX in an AGILE IT environment, and delivered a vision and strategy for an improved experience of finding health services online…(Read More)